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Shona Horn, Customer Relationship Manager for our North Caledonia region, gives us an insight into her role and how we help our customers, both on an individual and a community level, with their welfare and resilience.
SSEN Distribution, the company responsible for the electricity networks in the north of Scotland and central southern England, is reminding everyone of the free help and support offered by its Priority Services Register.
SSEN Distribution is moving to Weather Warning status in anticipation of extreme winds forecast to affect the Western and North Western parts of Scotland from 18:00 on Sunday evening and overnight into Monday.
Following the extensive impact of Storm Arwen which caused significant damage to the electricity network in the north of Scotland, SSEN Distribution is offering enhanced support to its customers and communities affected by the disruption.
Following the restoration of power to all customers’ faults reported to us during Storm Arwen, we have moved our operational status in the north of Scotland down from Red Alert to Yellow Alert, and will remain on this status until we return the network to full operational health.