Storm Bella – Yellow Alert in central southern England

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Scottish and Southern Electricity Networks (SSEN) remains on Yellow Alert in central southern England as its teams respond to the impact of Storm Bella.

Since 9pm last night (Saturday 26 December), SSEN has successfully restored power to over 50,000 properties. As of 6.30pm on Sunday evening, with Storm Bella now passed, SSEN's focus is now on restoring power to the remaining 400 properties affected.

Named by the Met Office on Thursday, Storm Bella was the second named storm of the year and brought 60mph wind gusts inland, and in excess of 80mph in coastal regions. 

In response, SSEN enacted its well-established resilience plans, increasing standby resources in anticipation of potential damage to the network, and moving teams and equipment to the areas expected to be impacted.

In advance of the weather front arriving, SSEN proactively contacted over 51,000 customers on its Priority Services Register to inform them of the potential for disruption and to offer extra assistance where required.

Eliane Algaard, SSEN’s Operations Director - Distribution South, said:

“We’ve been tracking this weather front for several days now and, as a result, we increased the number of engineers and operational staff across our central southern England network area, to ensure we have people in place to respond to the impact of Storm Bella on our network.

“As ever our priority is to keep our communities safe and connected, and so we have more than 300 engineers and support teams working hard to restore power to our customers as quickly as possible today. We’d like to thank those impacted for their patience and understanding as our teams continue to work to restore supplies. 

"We’ll continue to monitor the situation and support those customers affected and would encourage anyone concerned about the potential disruption to supplies, particularly those who may need additional support during a power cut, to call us on 105.”

Customers are being encouraged to be prepared by:

  • Saving the emergency power cut number – 105 – to your phone to report power cuts or damage to the electricity network
  • Downloading SSEN’s Power Track app to give you details of power cuts and restoration times. You can also report power cuts and network damage through the Power Track app
  • Going to SSEN’s website where there is a wealth of advice and information on how to deal with a power cut, or to chat live to one of SSEN’s advisors via its Webchat service
  • Following SSEN on Facebook and Twitter for regular updates

Customers are eligible for SSEN’s Priority Services Register if they:

  • Are deaf or hard of hearing
  • Have a disability
  • Live with children under five
  • Are blind or partially sighted
  • Have a chronic illness
  • Use medical equipment/aids reliant on electricity
  • Are over 60
  • Are categorised at ‘high risk’ or ‘extremely high risk’ of severe illness from coronavirus

For more information on the Priority Services Register, click here or call 0800 294 3259.

About the author

Van on rural road

Scottish and Southern Electricity Networks

We're responsible for maintaining the electricity networks supplying over 3.8 million homes and businesses across central southern England and north of the Central Belt of Scotland. We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK. Our first priority is to provide a safe and reliable supply of electricity to the communities we serve in Scotland and England.

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