Weather Warning for central southern England

Scottish and Southern Electricity Networks (SSEN) is monitoring a weather front expected to bring moderate to heavy snowfall from late Thursday afternoon through until Friday morning, across its central southern England electricity distribution network. 

Current weather forecasts show snowfall accompanied by brisk winds across much of the region from 6pm this evening. SSEN has now moved to Weather Warning status and has staff and resources prepared across our central southern England regions.

Snowfall can be unpredictable, and SSEN would like to reassure its customers that it will continue to closely monitor the weather and is well prepared and resourced to respond promptly to any damage to its network, where it is safe to do so.

SSEN has enacted its well-established resilience plans, increasing standby resources in anticipation of potential network damage and moving teams and equipment where necessary, utilising its fleet of 4x4s to ensure its engineers can access potential fault areas.

Customers signed up to SSEN’s Priority Services Register, who are in areas expected to be affected by this adverse weather, are being proactively contacted to warn them of the potential for disruption to supplies and to offer extra support where required.

Customers are also advised not to approach any damage to its equipment and instead, report the damage either by calling 105 or via our Power Track App and our teams will investigate as soon as possible.

Customers can prepare by:

  • Saving the free-to-call emergency power cut number – 105 – to your phone to use if your power goes off, or if you see any damage to the electricity network
  • Downloading SSEN’s Power Track app to give you details of power cuts and restoration times and to report faults or damage to SSEN’s network
  • Going to SSEN’s website for advice and information on how to prepare for a possible loss of power
  • Following SSEN on Facebook and Twitter for regular updates

In the event of an interruption in power supplies, SSEN’s customer service team will make outbound calls to customers on its Priority Service Register (PSR) to offer extra assistance, where required. People can qualify for the PSR if they:  

  • Are dependent on electricity for home medical care
  • Have a chronic illness or short term medical condition
  • Are disabled
  • Have special communication needs
  • Have children under the age of five
  • Are over the age of 60

To find out more about the PSR, click here or call 0800 294 3259.