Improving customer contact in a WhatsApp era
Lisa Doogan, SSEN's Head of Customer Service and Stakeholder Strategy describes how the network operator is improving communications with its 3.8 million customers in the north of Scotland and central southern England.
Charging ahead with EVs
SSEN has joined the Scottish Government, Transport Scotland and SP Energy Networks to lead the charge on EV infrastructure with the announcement of a £7.5m strategic partnership
SSEN appoints Chair of RIIO-ED2 Customer Engagement Group
Scottish and Southern Electricity Networks Distribution has appointed Tracey Barlow as the Independent Chair of its new RIIO-ED2 Customer Engagement Group as it prepares for the next electricity distribution price control period.
SSEN’s SAVE project findings show significant reduction in carbon emissions and household energy costs
The final findings of a five-year long energy efficiency programme run by Scottish and Southern Electricity Networks across 8,000 Solent homes have now been published...
SSEN announces ground-breaking innovation project to inform the future of local energy systems
Leading network operator, Scottish and Southern Electricity Networks has joined together with key local and industry partners to launch Project LEO (Local Energy Oxfordshire), one of the most wide-ranging and holistic smart grid trials ever conducted in the UK...
